Create your own community by implementing a forum section on your site. Enhance brand strength, Increase site "stickiness", Connect with friends, Stimulate customer referrals, Support product development through direct customer feedback...

Customer Support

	Decrease support costs by creating a venue for your customers to support each other on product questions
	Support product development through direct customer feedback
	Building localized communities customizes your site for your markets worldwide
	Display and archive searchable Q&A information

Collaboration

	Connect with friends, family, and people with similar interests
	Foster citizen-to-citizen support
	Extend classroom discussions

Marketing Enhance brand strength, customer loyalty and retention by energizing your customers about your business Increase site "stickiness", page-views, and online commerce Complement your off-line marketing efforts Sales Stimulate customer referrals Communicate directly with customers about their product needs and wants

Recommended Resources
	Resource 1 - Forums for medium/large sites
	Resource 2 - Ultimate Board
	Resource 3 - Bravenet Forum